Thursday, September 16, 2021
Home Business American, Southwest hold off on alcohol sales after surge in unruly travelers

American, Southwest hold off on alcohol sales after surge in unruly travelers


A bird flies by in the foreground as a Southwest Airlines jet comes in for a landing at McCarran International Airport on May 25, 2020 in Las Vegas, Nevada.

Ethan Miller | Getty Images

Southwest Airlines and American Airlines said they are holding off on resuming alcoholic beverage services, after a flight attendant was assaulted and the industry grapples with a surge of other passenger incidents on board.   

A Southwest flight attendant suffered injuries to her face and lost two teeth after she was assaulted by a passenger, according to a May 24 letter from Southwest flight attendants’ union president Lyn Montgomery to CEO Gary Kelly. Between April 8 to May 15, there were 477 passenger misconduct incidents on Southwest flights, Montgomery wrote.

Airlines have been slowly bringing back some meal snack and beverage service that they had paused early in the pandemic.

American Airlines said it won’t sell alcoholic beverages in the main cabin through Sept. 13, when the federal mask mandate is set to expire. It will still offer alcohol beverages in first and business class but only in flight.

“Over the past week we’ve seen some of these stressors create deeply disturbing situations on board aircraft,” Brady Byrnes, managing director of flight service at American, said in note to flight attendants. “Let me be clear: American Airlines will not tolerate assault or mistreatment of our crews.”

Dallas-based Southwest had planned to resume alcohol sales in June for Hawaii flights, and in July for longer domestic flights in the continental United States. A Southwest spokesman said there is currently “no timetable” for the alcohol sales to resume.

“As alcohol sales are added back into this already volatile environment, you can surely understand our concern,” Montgomery wrote in the letter.

On Monday, a day after the incident on board the Sacramento to San Diego flight, the Federal Aviation Administration said it has received approximately 2,500 reports of unruly passenger behavior this year, approximately 1,900 of those cases involving travelers who refused to follow the federal mask mandate during air travel.

The Biden administration still requires that people wear face masks on planes, at the airport, and on buses and trains through Sept. 13, though the Centers for Disease Control and Prevention has loosened guidelines for vaccinated individuals in other settings.

“We also recognize that alcohol can contribute to atypical behavior from customers onboard and we owe it to our crew not to potentially exacerbate what can already be a new and stressful situation for our customers,” Byrnes said.



Source link

RELATED ARTICLES

‘Broken Hearts’ Again in Gold as U.S. Retail Sales Trigger Metal’s New Crash By Investing.com

© Reuters. By Barani Krishnan Investing.com - It can’t prosper much on soft inflation; neither can it survive an economy rebounding on strong retail...

Defense expert on aggressive China, U.S.-U.K.-Australia security pact

An increasingly aggressive and assertive China contributed to the formation of a new trilateral security partnership among the U.S., the U.K. and Australia,...

Two-week deadline: Supreme Court slams govt for ‘cherry-picking’ names for tribunal appointments

“We are a democratic country. You have to follow the rule of law,” the CJI said said, while warning the government of initiating...

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisment -

Most Popular

‘Broken Hearts’ Again in Gold as U.S. Retail Sales Trigger Metal’s New Crash By Investing.com

© Reuters. By Barani Krishnan Investing.com - It can’t prosper much on soft inflation; neither can it survive an economy rebounding on strong retail...

Defense expert on aggressive China, U.S.-U.K.-Australia security pact

An increasingly aggressive and assertive China contributed to the formation of a new trilateral security partnership among the U.S., the U.K. and Australia,...

Two-week deadline: Supreme Court slams govt for ‘cherry-picking’ names for tribunal appointments

“We are a democratic country. You have to follow the rule of law,” the CJI said said, while warning the government of initiating...

Canadian Pacific clinches $27-billion Kansas City Southern deal as rival bows out By Reuters

© Reuters. FILE PHOTO: A Canadian National Railway train travels westward on a track in Montreal, February 15, 2015. REUTERS/Christinne Muschi/File Photo By Greg...

Recent Comments